That's an excellent question, and we're proud to stand behind the quality of our outdoor trash and recycling bins. We offer a robust limited warranty on all our outdoor trash cans against manufacturing defects in materials and workmanship. This typically covers issues like cracks, broken lids, or problems with the wheels under normal residential use for a specified period, which varies by product line but is clearly stated at the time of purchase.
Our warranty is designed with real-world use in mind. We understand that outdoor bins face harsh conditions, from scorching sun to freezing temperatures. Therefore, our coverage also includes protection against UV damage that can cause fading or brittleness. It's important to note that the warranty does not cover damage from misuse, such as fire, improper cleaning chemicals, or commercial abuse.
To make a warranty claim, the process is straightforward. Simply contact our customer service team with your proof of purchase and a photo of the issue. We are committed to making it right, usually by sending a replacement part or, if necessary, a whole new unit. We believe a strong warranty reflects our confidence in a product built to last, giving you peace of mind for years to come.