I’d recommend a short, mixed-method survey rather than one long questionnaire. Start with a quick online or SMS survey promoted through QR codes on existing bins, building notices, and local social media, but don’t rely on digital-only outreach—you’ll miss older residents, people without reliable internet, and busy commuters. Pair it with brief in-person intercepts at the proposed locations and at community events. Bring a sample bin or simple visual mock-ups, because people react more usefully when they can see the design, opening, height, and placement. Ask a focused set of questions: how often they use the area, what problems they currently see (overflow, odor, accessibility, cleanliness), where they would place the new bins, whether the opening and height work for children and people with disabilities, and what would make them more or less likely to use them. Offer paper forms and multilingual versions, and use community ambassadors or local groups to build trust. Keep it under 5–7 minutes and offer a small incentive such as a coffee voucher or prize draw. Finally, close the loop: share what you heard, explain trade-offs, and run a pilot in a few locations before citywide rollout. That combination gives you useful data and builds public support.
What's the best way to survey residents about new urban trash cans?
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