That's a great question, and it's one we're proud to answer. For our premium line of urban trash and recycling bins, we stand behind their durability with a strong, straightforward warranty. We offer a lifetime warranty on the bin's main structure itself—that includes the powder-coated steel or commercial-grade polymer body—against defects in materials and workmanship. For the moving parts, like the pedal mechanism, lid hinges, and any internal components, we provide a 10-year warranty. This reflects our confidence in their engineered resilience for daily public use.
What does this mean for you? If you experience an issue we determine is covered, we'll either repair the part, send a replacement component, or provide a whole new unit—handling it as efficiently as possible to minimize your downtime. The warranty is valid for the original purchaser and requires proof of purchase. It covers normal use but does not extend to damage from vandalism, improper modification, or neglect.
We design our premium bins to withstand the toughest urban environments, and this warranty is our commitment to that promise. For specific details or to initiate a claim, please visit the "Support & Warranty" section of our website with your model number and receipt ready. Our team is here to help ensure your investment is protected for the long term.