Thank you for asking about our return policy for outdoor trash bins. We completely understand that sometimes a product might not live up to your hopes once it arrives. Our primary goal is your satisfaction.
If your new outdoor garbage or recycling bin doesn't meet your expectations in terms of quality, size, durability, or features, we offer a straightforward solution. You can initiate a return within 30 days of receiving your order. The item should be in its original, unused condition to qualify for a full refund. For bins that arrive damaged or defective, we will cover all return shipping costs and promptly send a replacement or issue a refund—whichever you prefer.
The process is simple. Just contact our customer service team via email or phone with your order number. We'll guide you through the next steps and provide a return authorization and shipping label if applicable. We handle these requests quickly because we value your trust and want you to have a reliable product that perfectly suits your outdoor needs.