URBAN TRASH CANS

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Do you offer a warranty on your outdoor trash cans against manufacturing defects?

Yes, absolutely. We stand firmly behind the quality of our outdoor trash cans and offer a comprehensive warranty that specifically covers manufacturing defects. This means if there's an issue that resulted from a fault in the materials or workmanship during production—like cracks, broken hinges, or faulty lids—we've got you covered. Our warranty is designed to give you complete peace of mind with your purchase.

The specific duration of the warranty can vary depending on the product line, as we have different models built for various levels of durability. You can find the exact warranty period for your specific trash can on the product's information page or in the documentation that comes with it.

If you believe you have received a product with a manufacturing defect, the process is straightforward. Please contact our friendly customer service team directly. You'll likely need to provide your order number and a photo or video of the issue. Our team will quickly review it and, if it's confirmed to be a covered defect, we will typically offer a replacement or a refund, whichever you prefer. We are committed to ensuring you are happy with a product that is built to last.

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If you have any different opinions or need to consult us further, please pay attention or send us an email. We will reply to each of you individually! Thank you for your support and trust!

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