Thank you for asking about our warranty coverage! We stand firmly behind the quality of our commercial outdoor trash bins and offer comprehensive protection to give you complete peace of mind.
All our commercial-grade bins come with a standard 10-year warranty against manufacturing defects and structural failures. This coverage includes protection against cracks, breaks, and material degradation under normal use conditions. For our premium stainless steel models, we extend this to a 15-year warranty, specifically covering corrosion resistance and structural integrity.
We understand that commercial environments can be demanding, which is why our warranty also covers:
- Fading or peeling of powder-coated finishes for 7 years
- Hinge and latch mechanisms for 5 years
- Casters and wheels for 3 years
- Locking systems for the entire warranty period
What makes our warranty particularly valuable is that it's fully transferable should you sell your property, and we offer pro-rated coverage for certain components after the initial full-coverage period ends. We've designed our bins to withstand harsh weather conditions, heavy usage, and the unique challenges of commercial settings.
To make a warranty claim, simply contact our customer service team with your original purchase receipt and photos of the issue. We typically resolve valid claims within 5-7 business days, often shipping replacement parts or entire units at no cost to you.
We're committed to ensuring our products serve your facility reliably for years to come. Our warranty reflects this commitment and the durable construction we build into every bin that leaves our facility.