If your new outdoor trash can arrives damaged, don't worry—you're covered! Most reputable companies have straightforward return or replacement policies for such cases. First, inspect the package immediately upon delivery. If you notice any cracks, dents, or broken parts, take clear photos of the damage and the packaging for documentation. Contact the retailer or manufacturer as soon as possible, ideally within 24-48 hours, to report the issue. Provide your order details and the photos you took. Typically, they'll offer to send a replacement unit at no extra cost, and you may not even need to return the damaged one—though policies vary. Some might require you to ship the item back, often with a prepaid label for convenience. Always check the specific warranty or return policy on the company's website for exact steps. Remember, acting quickly and having evidence ready can speed up the process, ensuring you get a functional trash can without hassle. If you face any delays, a friendly follow-up call or email can help resolve things smoothly.
What is the return policy if an outdoor trash can arrives damaged?
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