Thank you for asking about our warranty coverage! We stand firmly behind the quality of our urban trash cans with a comprehensive warranty program. Our standard warranty covers all manufacturing defects and workmanship issues for a period of 5 years from the date of purchase. This includes protection against cracks, broken components, and structural failures under normal use conditions.
For our commercial-grade bins specifically designed for high-traffic urban areas, we extend this coverage to 7 years, recognizing the demanding environments these containers face daily. The warranty applies to all moving parts, lids, wheels, and the main container body itself.
We do require proper installation and regular maintenance as outlined in our care guide to keep the warranty valid. Damage resulting from misuse, improper cleaning chemicals, or unauthorized modifications isn't covered. To make a warranty claim, simply contact our customer service team with your purchase details and photos of the issue - we'll guide you through our straightforward replacement process.
We're committed to providing durable, long-lasting waste solutions that stand up to urban challenges, and our warranty reflects this commitment to quality and customer satisfaction.