Thank you for asking about our warranty program! We stand firmly behind the quality of our urban trash bins with comprehensive coverage that gives you complete peace of mind.
All our commercial-grade trash bins come with a standard 10-year warranty against manufacturing defects and structural failures. This includes protection for cracks in the main body, hinge failures, and lid mechanism issues under normal use conditions. For our heavy-duty industrial bins, we extend this to a remarkable 15-year warranty, recognizing their robust construction and reinforced materials.
We understand that urban environments can be demanding, which is why our warranty specifically covers rust protection for steel components and UV degradation resistance for plastic parts. What makes our warranty truly exceptional is our responsive claims process - most validated warranty claims are processed within 5 business days, with replacement units shipped directly to your location at no additional cost.
It's worth noting that our warranty applies to both residential and municipal applications, though coverage may vary based on usage intensity. We recommend registering your bins online to activate the full warranty benefits and receive proactive maintenance reminders. Our customer service team is always available to discuss specific warranty questions or help you understand what's covered for your particular bin models.