Hey, great question! When it comes to the metal components of our urban trash bins, we offer a standard warranty that covers 3 years against rust-through and structural defects under normal use. This means if the metal body, hinges, or lid show signs of corrosion or breakage due to material or workmanship issues, we'll repair or replace them free of charge.
A few details: The warranty applies to the main bin body (typically made from galvanized steel or stainless steel), the mounting brackets, and the internal metal frame. It doesn't cover cosmetic scratches, vandalism, or damage from improper installation. If you're in a coastal area or harsh climate, you might want to consider upgrading to our stainless steel option, which carries an extra 2 years on the rust protection.
For most standard models, the warranty is effective from the date of delivery. To make a claim, just snap a photo and send a brief description to our support team – we usually process replacements within 2-3 business days. We also offer extended warranty plans (up to 5 years) for municipal or high-volume installations.
So, long story short: You're covered for 3 years on metal parts, and we've got your back for corrosion and structural issues. Anything else you'd like to know about the bin's durability?