That's a fantastic initiative! Getting public input is crucial for designing waste bins that people will actually use and appreciate. Here’s a natural, multi-pronged approach I'd recommend based on successful civic projects.
First, launch an accessible digital campaign. Create a simple, mobile-friendly survey on the city's website and share it widely on social media. Use visuals—sketches or 3D models of different bin design options. Ask specific questions: What frustrates you about current bins? What features matter most (e.g., easy opening, clear recycling labels, vandal resistance)? A digital map where people can pin problem spots is also gold.
Don't stop online. Host inclusive in-person workshops at libraries, community centers, and markets. Set up prototype bins for people to touch and test. These sessions are less about a presentation and more about a conversation. You'll get nuanced feedback that surveys miss and build a sense of community ownership.
For real-world data, run a pilot program in a few diverse neighborhoods. Install a few different bin models and monitor usage (with privacy in mind). Combine this with on-site QR codes linking to a quick feedback form. Observing how people interact with bins in the wild is irreplaceable.
Finally, partner with local schools and community groups. They can provide structured feedback and help spread the word. Remember to close the loop—share a summary of what you learned and how the final design incorporates public input. This transparency builds trust and encourages participation in future projects.
The best method is always a mix. Cast a wide net digitally, dive deep with in-person engagement, and validate everything with real-world testing. Good luck