Thank you for asking about our return policy for the urban trash bin! We truly value your satisfaction and want to make sure you're happy with your purchase. If you find that the trash bin doesn't meet your expectations for any reason, we offer a straightforward and hassle-free return process.
You can return the urban trash bin within 30 days of delivery for a full refund or exchange. The product should be in its original condition, unused, and with all packaging intact. To initiate a return, simply contact our customer support team via email or phone, and they'll guide you through the simple steps. We'll arrange for pickup at your convenience or provide a prepaid shipping label if needed.
We understand that sometimes a product might not work out, and we're committed to making it right. Our goal is to ensure you have a positive experience with our brand, even if the initial product isn't the perfect fit. If you have any specific concerns about the trash bin's features, durability, or design, feel free to share them with our team—we appreciate feedback that helps us improve!
Once we receive the returned item, we'll process your refund within 5-7 business days, which will be credited back to your original payment method. For exchanges, we'll ship the replacement bin as soon as possible. Don't hesitate to reach out if you have more questions; we're here to help!