That's a great and very practical question! I'm happy to provide a clear answer.
Typically, our heavy-duty urban and commercial-grade trash cans are not delivered fully pre-assembled. They are usually shipped in a "knocked-down" (KD) or partially assembled state. This is standard practice in the industry for several key reasons: it significantly reduces shipping costs, minimizes the risk of damage during transit, and makes the units much easier to handle and maneuver into their final location.
Now, regarding assembly and potential extra charges:
* Basic Assembly: For most models, the final assembly is straightforward and can be completed by your maintenance team using common tools. We provide clear, step-by-step instructions. There is no extra charge for the product itself being in this state; it's our standard and most efficient shipping method.
* Professional Assembly Service: We do offer a white-glove professional assembly and placement service as an optional add-on. This is available for an additional charge. Our technicians will deliver the units, fully assemble them on-site, and place them exactly where you need them. This service is ideal for large orders or clients who prefer a completely hands-off, turnkey solution.
So, to summarize: Pre-assembly isn't an extra charge because it's our standard shipping method. However, if you want us to handle the assembly for you, that optional convenience service does incur an additional fee. Please check the product page or contact our sales team for specific details on service availability and pricing for your project.