Thanks for asking! It's crucial for us to hear directly from the cities we serve. While feedback is generally positive regarding improved cleanliness, we do hear some recurring themes.
The most frequent concern is durability. In high-traffic urban areas, cans face constant wear—from weather to occasional vandalism. Cities want products built to last decades, not just years. Next is capacity, especially in tourist districts or during events. Standard bins fill too quickly, leading to overflow. This ties directly to the third point: maintenance frequency. If collection schedules aren't perfectly synced with fill rates, problems arise.
We also hear requests for smarter solutions. Cities are asking, "Can they alert us when full?" or "Do you have solar compacting models to increase capacity?" They want data to optimize routes and reduce costs.
Finally, there's design feedback. While functionality is key, cities want bins that complement their public spaces aesthetically, not just utilitarian metal boxes.
This honest feedback is invaluable. It directly drives our R&D toward more resilient, intelligent, and integrated waste solutions. Our goal is to turn these common complaints into rare occurrences.