That's a great question, and it's something we definitely considered when designing our URBAN trash cans. We build them with durability and longevity in mind, using robust materials to withstand daily use. However, we understand that accidents happen or parts can wear over time.
If a part on your URBAN trash can breaks, yes, you can absolutely order replacements for most components. We want your can to have a long life, so we offer a selection of common replacement parts like inner buckets, lids, pedal mechanisms, and specific hardware on our website's "Replacement Parts" section. This makes it easy and cost-effective to fix your can instead of replacing the entire unit.
The process is simple. Just visit our website, navigate to the support or shop section, and find the model of your URBAN trash can. You'll see a list of available parts with clear diagrams to help you identify exactly what you need. Add the part to your cart and check out as usual.
Before you order, we recommend checking your product's warranty, as some repairs or parts might be covered. If you're unsure which part you need or can't find it listed, our customer support team is ready to help. Just reach out with your model number (usually found on the bottom of the can) and a photo of the issue, and we'll guide you to the right solution.
Our goal is to minimize waste and maximize product life, so providing replacement parts is a key part of our commitment to you and to sustainability.